Solis — Privacy Policy
Effective Date: Oct 22, 2026
This Privacy Policy explains how Higher Mind Publishing LLC (“Solis,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you use the Solis mobile application, websites at solis.app and its subdomains (including go.solis.app), any web-based features we offer, and related services (collectively, the “Service”).
It also explains the choices and rights that may be available to you.
By using the Service, you acknowledge that you have read this Privacy Policy. Solis discloses third-party AI processing in the relevant Welcome or onboarding experience. When consent or other affirmative permission is required, the applicable disclosure and affirmative action or platform prompt are described in Sections 4, 6 and 7. Acknowledgment of this Policy alone is not consent.
Solis is operated by:
Higher Mind Publishing LLC
89 US Highway 206 North
Chester, New Jersey 07930
United States
Privacy: privacy@solis.app
Support: support@solis.app
For purposes of the European Economic Area, United Kingdom, and other laws using similar terminology, Higher Mind Publishing LLC is the controller of personal data processed through the Service unless otherwise stated.
This Policy applies to personal information we process through the Service and related communications.
It does not govern independent third-party websites or services that you access outside Solis.
We may update this Policy from time to time.
If we make a material change, we will provide notice through the Service, by email, on our website, or through another reasonable method where required.
Where additional consent is legally required, we will request it.
The Effective Date above identifies the current version.
The information we collect depends on how you use Solis.
We may collect:
If you use a third-party authentication method, we receive only information that provider makes available to us.
We do not receive your third-party account password.
Solis is designed to personalize Content based on information you choose to provide.
This may include:
Some of this information may be sensitive under applicable privacy laws.
See Section 4 for additional information about sensitive data.
We may collect Content you voluntarily submit or create through Solis, including:
Information from a coaching conversation, including messages or context retained to personalize later responses, may also be processed when that feature is used.
Because these features are open-ended, you control what information you provide.
We may store Content generated for you, such as:
We may also store technical metadata associated with that Content, such as:
We may collect:
Some earlier versions of Solis offered optional custom-voice functionality through which users could submit voice samples. We may process or retain voice recordings, generated voice models and preview clips created through those versions, subject to Sections 11 and 12. Availability of new voice creation depends on the app version and feature availability. A voice preview file may persist separately from the record used to manage that voice.
Unless expressly disclosed otherwise, Solis does not use voice samples for biometric identification or authentication.
If you contact us, we may collect:
We may receive information associated with purchases and Subscriptions, such as:
We generally do not receive or store complete payment-card information.
Depending on the features you use and the configuration of the Service, we may collect limited technical information such as:
Depending on the feature and app version, we may apply automated safety checks to submitted content and retain associated decisions or diagnostic records for safety, security and service operation.
We seek to keep ordinary product analytics low-cardinality and avoid including User Inputs, journal text, Generated Output, health information, or other sensitive free text in ordinary analytics events.
Where enabled, attribution and analytics services may receive limited account or installation identifiers, IP addresses, device information and events such as installs, registrations, trials and purchases. Some measurement that does not use the Apple advertising identifier may continue when a user declines App Tracking Transparency permission. Any processing that qualifies as tracking remains subject to the permissions and opt-out rights required by law and platform rules.
Where operating-system permission is required for tracking, we request that permission separately.
Our websites may use cookies, local storage, pixels, or similar technologies for purposes such as:
Where law requires consent for non-essential technologies, we request it.
Solis allows users to personalize their experience deeply.
As a result, you may voluntarily provide information that is considered sensitive personal information or special-category personal data under certain laws.
This may include information concerning:
You are not required to provide every type of personal information Solis can accept.
Only provide information you are comfortable using for personalization.
You may voluntarily tell Solis about a health, body, wellness, pregnancy, recovery, or medical-related desired reality.
We may use that information to personalize the experience or create Content you request.
For example, if you provide a desired health outcome, Solis may use that desired outcome to generate a visualization or affirmation around the reality you requested.
Solis does not process that information for the purpose of independently:
Health-related personalization does not convert Solis into a healthcare provider or medical service.
We do not use sensitive personal information to target advertising based on a sensitive characteristic.
Where applicable law requires explicit consent for particular sensitive or special-category personal-data processing, that consent must be obtained before the relevant processing. The relevant app disclosure or other affirmative request is used for that purpose; providing information in an open-ended field does not, by itself, waive a consent requirement.
You may withdraw consent as described in this Policy, although doing so may prevent Solis from using the affected information to personalize certain features.
We use personal information to:
Including to:
We may use information you provide to tailor:
We process relevant User Inputs and context through artificial-intelligence systems to generate the Content you request.
See Section 7.
Generated script text and applicable voice/audio preferences may be processed to create narrated Content.
See Section 7.
We use transaction and Subscription information to:
We may send:
Where permitted, we may also send marketing communications.
You can opt out of marketing email without losing transactional communications.
We may use appropriately limited information to:
We do not use your User Inputs or Generated Output to train our own foundation model.
We process information as needed to:
We may process information when necessary to:
Where applicable, we rely on one or more of the following legal bases.
We process information when necessary to:
We may rely on legitimate interests to:
We balance these interests against your rights and interests.
We rely on consent where required for activities such as:
The launch Welcome disclosure states: “By continuing, you agree to our Terms and Privacy Policy and consent to third-party AI processing of what you share to personalize your Solis experience.” When this disclosure is shown, continuing is the affirmative action Solis uses to record permission for the processing described there. Additional consent or a more specific recipient notice may be necessary for some uses or jurisdictions; the Welcome wording does not replace such a requirement.
We process information where necessary to comply with law.
Where processing is based on consent, you may withdraw that consent by contacting privacy@solis.app or by requesting Account deletion in the app. Solis may need to stop AI-dependent or other affected features to honor the withdrawal. We do not represent that every type of consent has a separate in-app toggle.
Withdrawal does not affect processing that lawfully occurred before withdrawal.
Solis uses third-party processing services to power certain AI and audio features.
This Policy explains the categories of processors, the information they may receive, and why they receive it.
To generate personalized text, we may send an AI processing provider relevant information such as:
Depending on what you have voluntarily provided, this information may include sensitive health, wellness, relationship, or other personal information.
We seek to transmit only information reasonably necessary for the requested generation.
When you use the Life Coach or AI-assisted Journal and reflection features, prompts sent to an AI processor may include your relevant messages, journal or reflection content, and previously provided personalization context needed for that feature.
We do not intentionally include the following as part of ordinary generation prompts unless technically necessary for a specific disclosed function:
Solis describes the categories of third-party AI recipients, the personal information they may receive and the purposes in Sections 7.1 and 8.1. In the launch version, the Welcome experience presents the AI-processing permission wording quoted in Section 6.3 before a user proceeds into the AI-powered experience. Where law or an app-platform rule calls for a more specific recipient disclosure or separate explicit permission, Solis must provide it before the affected personal information is transmitted. Users who do not grant required permission may be unable to use AI-dependent features.
If we materially change:
We provide updated notice and request further permission when required for a material change in recipients, data categories or purposes.
To create narrated audio, an audio-generation processor may receive:
Generated text may itself contain personal information because it is personalized to you.
Earlier versions allowed users to provide optional voice samples for custom-voice experiences. Availability of new custom-voice creation may change; existing samples, models and preview audio are addressed in Sections 3.5, 11 and 12.
Solis does not use your User Inputs or Generated Output to train its own foundation model.
Third-party processors are subject to the contractual terms and privacy commitments applicable to the services we use.
Where available, we select business or API arrangements designed to limit provider use of customer data for model training and to minimize retention.
We may change service providers as technology, reliability, privacy, security, or business requirements evolve.
This Policy does not provide a complete inventory of Solis's technical infrastructure.
Where applicable law or platform rules require the identity of a third party receiving personal information to be disclosed, we identify that recipient through the relevant notice, consent flow, or other required disclosure.
We disclose personal information only as reasonably necessary for the purposes described in this Policy.
Categories of recipients may include:
Used to generate personalized text and other AI-powered Content.
Used to convert text to narrated audio or provide optional voice functionality.
Used to host, secure, store, and operate the Service.
Used to create and authenticate Accounts.
Used to process purchases, verify Subscription status, manage entitlements, and administer transactions.
Where enabled, used to measure product usage, performance, install attribution, and marketing effectiveness.
We seek to avoid transmitting sensitive free-text User Inputs or Generated Output through ordinary product-analytics events.
Depending on the app version and applicable permissions, analytics or attribution recipients may receive installation, interaction, trial or purchase events and identifiers associated with an account or device. They are not intended to receive ordinary Journal text, Life Coach conversations or visualization scripts as analytics event contents.
Used to send transactional communications, marketing communications where permitted, and handle support.
We may disclose information to attorneys, accountants, auditors, insurers, consultants, and other advisers subject to appropriate confidentiality obligations.
We may disclose information where reasonably necessary to:
Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, subject to applicable law.
We do not sell personal information for money.
Certain privacy laws define “sale” or “sharing” more broadly and may include some advertising or cross-context behavioral-advertising activities.
If we engage in processing that qualifies as a sale or sharing under applicable law, we will provide the legally required opt-out mechanisms.
Where the law provides a right to opt out of qualifying sale, sharing or targeted advertising, you may exercise that right through an available website control or by contacting privacy@solis.app. Where a recognized browser preference signal, such as Global Privacy Control, is legally effective for a particular site and data use, we treat it as an opt-out request for that processing.
We do not intentionally use sensitive health, wellness, Journal, coaching or other highly sensitive User Inputs to target advertising based on those characteristics. Some earlier app versions may have included personalized session titles in attribution events; those titles could reflect personal goals. See Sections 3.9 and 8.6.
Where our websites use cookies or similar technologies, they may fall into the following categories:
Used for:
Used for:
Where enabled, used to understand site or Service performance.
Where enabled, used for lawful campaign measurement or marketing.
Where applicable law requires consent for non-essential technologies, those technologies will not be used until the required consent is obtained.
You may also control cookies through your browser.
Browser-level opt-out preference signals may have legal effect for certain websites and data uses; see Section 9 and contact privacy@solis.app if you need assistance with an opt-out.
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide the Service and meet legal, security, tax, accounting, and dispute-resolution obligations.
Retention depends on the type of information and its purpose.
Generally retained while your Account is active and deleted or de-identified following Account deletion, subject to lawful exceptions and backup cycles.
Generally retained while needed to personalize your Account unless you delete the relevant information or your Account.
Generally retained while stored in your Account. Available content-deletion and Account-deletion controls may remove database records; separately stored files and provider copies can have different deletion timing or require additional handling. See Sections 11.4, 11.8 and 12.
Generated audio and older custom-voice recordings, models or preview clips may be stored separately from Account and Content records. Some audio files may be accessible to someone who has their direct link, even if they are no longer displayed in your Account. Deleting an Account or a voice record may not automatically delete every previously stored file. Contact privacy@solis.app to request deletion of remaining files; we handle such requests in accordance with applicable law.
Subscription and transaction records may be retained as required for accounting, tax, fraud-prevention, dispute-resolution, and legal purposes.
May be retained for a reasonable period to resolve issues, maintain service history, prevent abuse, and meet legal obligations.
Technical logs may be retained for periods that vary by system, provider and operational purpose, including security, troubleshooting, fraud prevention and reliability. These periods may differ from retention periods for Account content.
Information transmitted to service providers is subject to our contractual arrangements with them and their applicable retention practices.
Where possible, we use configurations and service arrangements designed to minimize retention.
Deleted information may remain in backups until the applicable backup-retention and rotation processes remove it. The duration depends on the hosting and backup arrangements in use; contact privacy@solis.app for information about a particular deletion request.
During that period, it is not intended for ordinary use.
You may request deletion of your Account and associated personal information using the deletion methods made available by Solis.
Solis makes the following request routes available:
When you request deletion, the Account records covered by the deletion process are removed or de-identified, subject to applicable legal exceptions. Some separately stored audio, other files, provider-held copies, technical records and backups may require additional steps or persist after the core records are removed. If personal information remains, contact privacy@solis.app so we can address the request under applicable law. Information may also be retained where reasonably necessary or legally permitted for:
Where personal information has been provided to a service provider solely on our behalf and deletion is required, we take reasonable steps consistent with applicable law and our contractual arrangements to address deletion with that provider.
Deleting your Solis Account does not automatically cancel a Subscription billed through an external app marketplace.
Solis is based in the United States.
We and our service providers may process information in the United States and other countries.
Those countries may have privacy laws that differ from those where you live.
Where applicable law requires safeguards for international transfers, we use appropriate mechanisms, which may include:
You may contact privacy@solis.app for additional information.
Depending on where you live, you may have rights including:
To exercise a right, contact:
We may need to verify your identity.
We will respond within the period required by applicable law.
You will not be discriminated against for exercising applicable privacy rights.
If you are located in the EEA, UK, or Switzerland, you may have rights under applicable data-protection law, including rights of:
Where special-category information is processed based on explicit consent, you may withdraw that consent.
The Service does not make decisions producing legal or similarly significant effects about you solely through automated processing.
Contact us at privacy@solis.app to exercise your rights.
This Section supplements the rest of the Policy for California residents to the extent the California Consumer Privacy Act, as amended (“CCPA”), applies to us.
During the preceding 12 months, depending on your use of Solis, we may have collected categories including:
Identifiers
Such as:
Customer Records
Such as account and contact information.
Commercial Information
Such as:
Internet or Electronic Activity
Such as:
Approximate Geolocation
Such as approximate location derived from IP address.
Inferences
Such as personalization signals derived from information you provide for the purpose of providing requested Content.
Sensitive Personal Information
Potentially including sensitive User Inputs you voluntarily provide, such as certain health, wellness, relationship, or other sensitive information.
We use sensitive personal information primarily to provide and personalize the Service you request, maintain security, and perform other legally permitted purposes.
Sources may include:
We use these categories for purposes described in Section 5.
We may disclose relevant categories to:
Subject to applicable law, California residents may have the right to:
We do not sell personal information for monetary consideration.
If any use of advertising or attribution technology constitutes “sharing” for cross-context behavioral advertising under California law, applicable opt-out rights will be honored.
California residents may submit applicable sale-or-sharing opt-out requests to privacy@solis.app or use an available site control. Where a Global Privacy Control signal is legally effective for a particular website and covered activity, we treat it as an opt-out request for that activity.
We do not use sensitive personal information for the purpose of inferring characteristics about you for targeted advertising.
Where California law grants a right to limit a particular use or disclosure of sensitive personal information, we honor that right.
California privacy requests may be sent to:
We may require appropriate identity verification for certain requests.
An authorized agent may make a request where permitted by law.
Residents of states with comprehensive privacy laws may have rights to:
Rights vary by state.
Submit requests or appeals to:
We use administrative, technical, and organizational safeguards designed to protect personal information.
These measures may include:
No security system can guarantee absolute security.
If a legally reportable personal-data breach occurs, we will provide required notices in accordance with applicable law.
Solis is not intended for children under 13.
We do not knowingly collect personal information from children under 13.
If we learn that a child under the applicable minimum age has provided personal information without appropriate authorization, we will take reasonable steps to delete it.
Users between 13 and the age of majority may require parental or guardian consent depending on applicable law.
Some jurisdictions impose a higher age threshold for consent to certain personal-data processing.
Parents or guardians with concerns may contact:
Where permitted, we may send marketing communications concerning Solis.
You can unsubscribe from marketing email using the link in the communication or by contacting us.
Opting out of marketing does not prevent us from sending transactional, security, billing, account, or other service-related communications.
We may change service providers as the Service evolves.
This Policy generally describes service providers by category.
If a change materially affects:
For third-party AI processing involving personal information, Section 7.3 applies.
Questions, requests, or complaints concerning this Privacy Policy may be directed to:
Privacy: privacy@solis.app
Support: support@solis.app
Higher Mind Publishing LLC
89 US Highway 206 North
Chester, New Jersey 07930
United States
If you are entitled to lodge a complaint with a privacy regulator or data-protection authority, you may also do so in your jurisdiction.
By using the Service, you acknowledge that you have read this Privacy Policy and understand the categories of information Solis processes and the purposes described above.
Where consent or explicit permission is required, acknowledgment of this Policy does not replace that consent.
© 2026 Higher Mind Publishing LLC. All rights reserved.